Office Hours: Is Executive Education Worth It?, Scott’s Take on the “He Gets Us” Campaign, and Expressing Anger in the Workplace

Yelling

Yelling in the workplace is often seen as inappropriate and can have a negative impact on coworkers. Scott Galloway shares his experiences, noting that yelling can intimidate and emotionally threaten people, especially when coming from someone in a position of power. He admits to having yelled at groups in the past but emphasizes that targeting individuals, particularly those junior, is abusive and unproductive 1.

I think it's never okay to yell at someone much junior than you. I think that is just rattling and ruins their day.

--- Scott Galloway

Scott advises addressing such behavior by diffusing the situation and discussing the impact with the person involved afterward 2.

   

Emotions

Managing emotions, particularly anger, is crucial for maintaining professionalism and productivity. Scott suggests that while anger can be used strategically, it should never be directed at junior colleagues as it signals a lack of emotional control 3. He recounts an anecdote about Nikita Khrushchev, who famously planned his display of anger, illustrating the difference between controlled and uncontrolled emotional expressions.

If you can't control your emotions, then why would they follow you if that's one thing you can't control?

--- Scott Galloway

Scott also stresses the importance of diffusing tense situations with humor and addressing any inappropriate behavior in private to maintain a respectful work environment 2.