Overcorrecting for Trust
The importance of overcorrecting in times of crisis is highlighted, drawing parallels to a past incident with Tylenol that ultimately strengthened its brand reputation. As the job market faces potential downturns due to the Covid-19 epidemic, young workers are reassured that companies typically avoid rescinding offers, although hiring may slow down. Emphasizing the value of maintaining consumer trust and relationships, the conversation underscores the need for proactive leadership during uncertain times.In this clip
From this podcast
The Prof G Pod with Scott Galloway
Love in the Time of Corona
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