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Published Jul 30, 2022

No Mercy / No Malice: Prime Health

Scott Galloway and George Hahn delve into the inefficiencies of the U.S. healthcare system, discussing Amazon's transformative entry with One Medical and the future of telehealth, as they explore solutions through competition and digital innovation to alleviate economic burdens on families.
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  • Telehealth Rise

    Telehealth has seen a dramatic rise, stabilizing at 38 times pre-pandemic levels, according to . This shift was accelerated by the pandemic, with services moving from in-person to virtual platforms like Zoom. notes that this transition has not only been successful but has also improved healthcare delivery for many, especially those with chronic conditions 1.

    Even once in-person visits were permitted, video house calls remained a thing.

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    The convenience and efficiency of telehealth have been embraced by both patients and providers, suggesting a permanent change in healthcare practices.

       

    Market Disruption

    The healthcare sector is witnessing a surge of new entrants, including tech giants like Amazon. highlights Amazon's acquisition of One Medical as a strategic move to integrate healthcare services with its existing infrastructure, leveraging its vast resources and expertise 2. This trend is not limited to Amazon; other companies like Nike and LVMH are exploring healthcare opportunities, from wellness to plastic surgery 1.

    The disruption achieved by Amazon will be significant, and the flood of capital, startups, and consumer brands that will follow it into the space will inspire profound change.

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    These developments indicate a transformative period for healthcare, driven by innovation and competition.

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